New year, same restrictions! That said, we want to remind you that our safety protocol remains the same, and we will continue to monitor the guidance of the RCDSO and modify accordingly. Here are the safety precautions we currently have in place:

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1) OPEN WAITING ROOM

We have re-opened our waiting room to guests. We do still ask that you bring as dew people as possible to your appointment to avoid overcrowding.

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2) SELF CHECK-IN

When entering the office you will notice a touch screen kiosk just inside the waiting room to your right. Please check yourself in using the prompts to let us know you are here before taking a seat in the waiting room.

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2) FREQUANT SANITIZATION

As always, all treatment areas are sanitized, and all instruments are sterilized between every patient. We continue to follow all sanitization and sterilization guidelines provided by the health unit.

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3) PROPER PPE

We are continuing to ask all persons entering the office to wear a mask as recommended by the RCDSO. As always, we will wear masks and gloves while treating all patientsm with the addition of N95 masks for all aerosol generating procedures.

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4) PATIENTS ONLY

To limit the number of people in the treatment area at any one time, only necessary persons will be permitted beyond the reception area. Accompanying adults are only permitted for select appointments.

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5)SCREENINGS

We will no longer be asking patients to complete a COVID-19 screening before entering. We do still ask that you self-screen and reschedule your appointment if you are experiencing ANY sickness.

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7) LIMITING AEROSOLS

Procedure protocols have been adapted to limit the number of aerosols generated. Any aerosol generating procedures are conducted in our negative pressure room to properly contain and remove aerosols.

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9) VACCINATED STAFF

As of December 17, 2021, all staff members have received their third (booster) dose of the COVID-19 vaccine.

With the mask mandate coming to an end, it is important to note that as a medical setting we are still requiring all persons entering the office to wear a mask, and screen for COVID symptoms.

Our COVID-19 protocol remains the same until further notice.

New year, same restrictions! That said, we want to remind you that our safety protocol remains the same, and we will continue to monitor the guidance of the RCDSO and modify accordingly. Here are the safety precautions we currently have in place:

1) CLOSED WAITING ROOM

To limit the amount of time patients spend in the office, we ask that patients remain in their vehicle until otherwise instructed. Let us know you have arrived for your appointment by calling our check-in line: (613) 583-8657

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2) FREQUANT SANITIZATION

As always, all treatment areas are sanitized, and all instruments are sterilized between every patient. We continue to follow all sanitization and sterilization guidelines provided by the health unit.

​

3) PROPER PPE

All persons entering the office must wear a mask or face covering of some form. N95 masks and gloves are worn while treating all patients, with the addition of gowns for potential aerosol generating procedures (placing and removing braces).

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4) PATIENTS ONLY

To limit the number of people in the office at any one time, only necessary persons will be permitted to enter. Accompanying adults are only permitted for select appointments.

​

5)SCREENINGS

All persons entering the office must pass the provided COVID-19 screening. This includes all staff, patients, accompanying adults, and maintenance personnel.

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6) BY APPOINTMENT ONLY

We cannot accept any walk-ins or drop-ins at this time. only those with a scheduled appointment will be permitted into the office until further notice.

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7) LIMITING AEROSOLS

Procedure protocols have been adapted to liit the number of aerosols generated. Any aerosol generating procedures are conducted in our negative pressure room to properly contain and remove aerosols.

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8) SOCIAL DISTANCING

A minimum of 2 metres (6 ft) will be maintained between patients at all times. Patients will not be seated next to one another unless they share a household.

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9) VACCINATED STAFF

As of December 17, 2021, all staff members have received their third (booster) dose of the COVID-19 vaccine.

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10) AMENITIES CLOSED

Our washroom and brushing station remain closed. Unfortunately we can not permit ANY use of these areas at this time.

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Please stay safe, and let us know if you begin to experience symptoms, or test positive within 14 days after your last appointment.

We are considered an essential service and will continue to operate through the current Stay-at-Home order. Our office hours are still as follows:

Monday : 7am -3pm

Tuesday: 7am - 3pm

Wednesday: 8am-11am (East) 1pm-4pm (West)

Thursday: 7am - 3pm

Friday: 7am-3pm

With Ontario re-entering a State of Emergency as of tomorrow, Thursday January 14, 2021, we will remain open and continue to see patients as they are currently scheduled. Our office hours are still as follows:

Monday : 7am -3pm

Tuesday: 7am - 3pm

Wednesday: 8am-11am (East) 1pm-4pm (West)

Thursday: 7am - 3pm

Friday: 7am-3pm

The office, and protocol, have been modified to ensure patient and staff safety.  We have a negative pressure isolation room for aerosol generating procedures and glass partitions in the reception area. 

In order to re-open for regular treatment and maintain excellent infection control and safety for everyone in the office the Ministry of Health and Royal College of Dental Surgeons of Ontario require the following;

1. A COVID test is not necessary.  A COVID19 SCREENING FORM will be emailed or is available for submission here.  It must be completed and returned just prior to every appointment.  We will confirm the answers before entering the office including use of a non-touch thermometer. 
    

2. A PATIENT ACKNOWLEDGEMENT OF COVID-19 RISK FORM will also be emailed. It must be completed and returned by email.  It can be returned by email, via the website or printed, completed and brought to the first appointment.
    

3. We can operate by appointment only with no exceptions. Walk-ins and drop-ins are not allowed.
    

4. When you arrive please call the office door phone at 613 583-8657 and you will be given instructions for entry. Do not call the regular office number. Only patients will be allowed in the office with few exceptions.
    

5. All persons must bring a face mask or covering of some form.
    

6. Office presence will be non-touch with 2m separation and in-office time minimized.  The next appointment will be made for you.  It can be changed by contacting us through return email.  Brush well prior to the appointment because the brushing station is not in use.
    

7. We must know about breakage in advance because repairs can only be done at specific times otherwise another appointment will be required.
    

We kindly ask you to cancel your appointment if you begin to have any symptoms such as fever, cough, difficulty breathing, or any other COVID type symptoms, and seek medical attention.

Please call or reply if you have any questions or concerns regarding anything. 

We look forward to seeing you soon.

In order to place and remove braces as safely as possible, we have constructed a Negative Pressure Room for these procedures. This will assist in reducing aerosols, and keeping our patients and our staff safe.

We have officially begun seeing patients and will be in contact as soon as we can to reschedule your cancelled appointments. Please bear with us as we get back on our feet and navigate through many weeks of rescheduling. We appreciate your patience over the last few months, and in the upcoming weeks. We can't wait to see you all again!!